Return & Refund Policy

At Wholesome Bytes, we strive to ensure your complete satisfaction with every purchase. However, we understand that there may be instances where you may need to return a product. Please review our policy below to understand your options:

1. Returns

We accept returns on eligible products within 7 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Additionally, proof of purchase is required for all returns.

2. Refunds

Upon receiving your returned item and verifying its eligibility, we will initiate a refund to your original method of payment within 7 working days. Please note that shipping and handling charges are non-refundable, and the customer is responsible for return shipping costs unless the return is due to our error.

3. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at care@wholesomebytes.in. We will work with you to replace the item or issue a refund as soon as possible, including covering any return shipping costs incurred due to our error.

4. Exchanges

Unfortunately, we do not offer exchanges at this time. If you would like to exchange a product for a different item, please follow the return process outlined above and place a new order for the desired item.

5. Non-Returnable Items

Certain items are not eligible for return, including perishable goods such as gift cards and promotional items are non-returnable.

6. Cancellations

If you wish to cancel an order, please contact us as soon as possible. Once an order has been processed and shipped, it cannot be cancelled. In such cases, you may follow the return process outlined above upon receiving the order.

7. Refund Processing Time

Please allow up to 7 business days for your refund to be processed after we receive your returned item. The timing of the refund may vary depending on your payment method and financial institution.

8. Contact Us

If you have any questions or concerns regarding our return and refund policy, please feel free to contact us at care@wholesomebytes.in. Our customer service team will be happy to assist you.

Note: This return and refund policy applies only to purchases made directly through our website. If you purchased our products through a third-party retailer, please refer to their return and refund policy.